Walkthroughs
See how it works, step by step.
Short narrated tours of the Conversationly dashboard, each about a minute long, shown with a sample business. Start with getting started, or jump to the part you need.
Getting started
Add your site, then the four steps to get the chat live: index your pages, add your business details, match the chat to your brand, and copy one line into your footer.
1 min 6 sKnowledge files
Add price lists, brochures and other documents that aren't on your website, upload them or add them by address, and choose whether visitors can open them.
1 min 5 sInsights
See what visitors ask, the questions your site couldn't answer, and the pages answers point to. Fill a gap in your business details, and the next visitor gets the answer.
55 sTalk to a person
Let visitors ask for someone from your team. Get a notification, reply from Conversations, and when nobody's available, visitors leave their email instead.
56 sCreating widgets
Add more than one chat or search box to a site. Create a shop search bar, set its appearance, guardrails and layout, place it with its code, and see reports for each widget.
1 min 8 s