Search & Chat, on your website
Answers, products and actions, right on your site.
Visitors ask in plain language. Conversationly finds the answer in your pages, products and documents, shows where it came from and helps them take the next step.
How it works
From your content to a conversation in three steps.
- 01
Connect your content
Point Conversationly at your pages, posts, products, FAQs and documents. Changes are picked up and re-indexed automatically.
- 02
Visitors ask naturally
Through conversational search or the chat widget, in their own words, with follow-up questions that keep the context.
- 03
Grounded answers and actions
Answers come from your approved content with source links, live product data and next steps like booking or enquiring.
Conversational search
Search that understands the question, not just the keywords.
Semantic and hybrid search across everything you publish. Every answer links back to the pages it used, so visitors can check and keep reading.
- Source links and citations on every answer
- Follow-up questions keep the conversation's context
- Unanswered questions are logged as content gaps
Yes. Group bookings can be split into monthly payments 1, and you can also pay by invoice once your booking is confirmed 2.
- 1Payment options/pricing/payments
- 2Booking FAQs/faq/booking
| Commuter Shell | Ride Light Jacket | |
|---|---|---|
| Price | £129 | £119 |
| In stock, large | Yes | Yes |
| Reflective details | Yes | No |
| Packs into pocket | No | Yes |
Conversational shopping
Help shoppers find the right product, then buy it.
Recommendations, comparisons and filters that come from what the shopper actually needs. Prices and stock are checked live with your store, never guessed.
- Live pricing, availability and variants
- Side-by-side comparisons on request
- Add to cart and go straight to checkout
Actions
From questions to outcomes.
Create enquiries, check booking availability, open support tickets or trigger a workflow. Anything that changes your data asks the visitor to confirm first, and every action is logged.
- Enquiry created in HubSpotConfirmed by visitor
- Booking availability checkedRead-only
- Product added to cartConfirmed by visitor
- Support ticket openedAwaiting team approval
The chat widget
Looks like your brand. Works on every device.
Grounded and trustworthy
Your content, your rules, your choice of model.
Conversationly answers from the content you approve rather than an AI model's general knowledge, and you decide which model does the work.
- OpenAI
- Anthropic
- Google Gemini
- Self-hosted models
Approved sources only
Choose exactly which pages, products and documents can be used.
Guardrails you control
Set instructions, topics to avoid and response policies.
Protected against manipulation
Prompt-injection safeguards and rate limits come as standard.
Privacy settings
Control data retention, or choose not to store conversation content.
Getting set up
One snippet, or one plugin.
Any website
Paste one line before the closing body tag.
<script src="https://cdn.conversationly.ai/widget.js"
data-site="[YOUR SITE ID]" async></script>WordPress and WooCommerce
Install the plugin, sign in, and choose what to index. Your pages, posts and products stay in sync as you publish.
See the WooCommerce integration